FAQ
PRODUCTS
What materials are used in your socks?
Our socks are made from high-quality materials like cotton, polyester, nylon, and elastane for a comfortable fit.
Are your socks machine washable?
Yes! Just wash them at 104°F (40°C) and avoid bleaching or ironing to keep them looking fresh.
Do you offer different sock sizes?
Our socks come in various sizes to fit everyone. Check the size guide on thesocksbrands.com for details.
Do you have seasonal collections?
Yes, we release new designs regularly. Visit thesocksbrands.com to see the latest styles.
ORDERS & SHIPPING
How can I track my order?
Once your order ships, you’ll get a tracking link via email.
What shipping options do you offer?
We provide standard and express shipping. Delivery times vary by location.
Do you ship internationally?
Yes! Check thesocksbrands.com for shipping details to your country.
Can I change or cancel my order?
Contact us ASAP if you need changes. We’ll try to help, but once the order is processed, we can’t guarantee modifications.
RETURNS & EXCHANGES
What’s your return policy?
You can return unworn items within 30 days. Visit thesocksbrands.com for instructions.
How long do refunds take?
Refunds are processed within a few business days after we receive your return.
Do you cover return shipping costs?
Return shipping is the customer’s responsibility unless the item is faulty.
PAYMENT
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
Is my payment information secure?
Yes, we use encryption to protect your data.
GENERAL
Do you have gift cards?
Yes! E-gift cards are available on thesocksbrands.com.
Where can I buy your socks?
Our socks are sold online at thesocksbrands.com and in select retail stores worldwide.
How can I stay updated on new releases?
Follow us on social media or sign up for our newsletter on thesocksbrands.com.
Do you collaborate with artists or brands?
Yes! We partner with creatives for limited-edition collections. Check thesocksbrands.com for collaborations.